FAQ | Ordering, Payment, Shipping & Warranty

Before You Order

Everything You Need to Know

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We supply single units for trial orders and full container loads for fleet buyers. Mixed orders are welcome — for example one tractor truck together with trailer axles and spare parts in the same shipment. For spare parts the typical MOQ is 10 to 20 pieces.

Yes. Almost every truck in our range can be supplied in either left hand drive or right hand drive, and we build to the emission standard required by your market — Euro II, Euro III, Euro V or local equivalents.

Our standard terms are 30 % T/T deposit with the balance paid against the bill of lading. We also accept irrevocable L/C at sight for larger orders. Terms are confirmed in the proforma invoice before production starts.

Trucks are typically ready in 25 to 40 days and semi trailers in 25 to 35 days after the deposit is received. Drying equipment and heavy haul trailers take 45 to 90 days. We handle container stuffing, RoRo booking and all export documentation.

Trucks and trailers carry a 12 month or 20,000 km warranty on the main structure and driveline, with a 5 year battery warranty on electric trucks. We keep a spare parts warehouse and can dispatch engineers for commissioning and training.

Yes. Length, side height, axle brand, suspension type, paint colour, logo and body material can all be specified. Send us a drawing or a photo of what you need and our engineers will return a dimensioned proposal within two working days.

We ship regularly to more than 60 countries across Africa, Southeast Asia, the Middle East, South America and Oceania. Popular destinations include Nigeria, Ghana, Tanzania, Kenya, Zambia, the Philippines, Indonesia, Peru and Papua New Guinea.

Absolutely, and we encourage it. Our Jinan office and Liangshan production base are both open to customers. Tell us your arrival date and we will arrange airport pickup, a factory tour, a test drive and hotel booking.

Frequently Asked Questions

Everything You Need to Know

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